1. Conclusion of Contract
With the booking (by telephone, in writing, by e-mail, or online platform), a binding rental agreement is concluded between the guest (tenant) and the landlord. With the booking, the tenant acknowledges these GTC in full.
General
Terms and Conditions
(GTC)
2. Rental Object and Keys
The subject of the contract is the rental of the holiday apartment [Name, Address]. The tenant receives a key for the duration of the rental period. Passing it on to third parties is prohibited. In case of loss, the tenant is fully liable.
3. Rental Period / Arrival and Departure
The holiday apartment is available from 3:00 PM on the day of arrival and must be vacated completely and in proper condition by 12:00 PM on the day of departure. A delayed departure may be charged with 50% of an additional daily rate.
4. Payment
Unless otherwise agreed, a deposit of 20% of the total price is due within 5 working days after booking. The remaining payment must be made no later than 14 days before arrival. If payment is not made on time, the booking is considered cancelled and the holiday apartment can be rented elsewhere.
5. Cancellation / Withdrawal
If the tenant cancels the contract, the following cancellation fees apply:
- Up to 30 days before arrival: 20% of the total price
- 29–15 days before arrival: 50% of the total price
- 14–0 days before arrival or no-show: 100% of the total price
Cancellation must be made in writing. We strongly recommend taking out travel cancellation insurance.
6. Usage / House Rules
- The holiday apartment is intended exclusively for private use.
- Smoking is strictly prohibited in the apartment.
- Pets are only allowed with prior written approval.
- Parties or events are prohibited.
- Nighttime quiet hours (10:00 PM – 7:00 AM) must be observed.
7. Liability of the Tenant
The tenant is liable for damages culpably caused by them, fellow travelers, or visitors. Damages must be reported to the landlord immediately. The landlord reserves the right to repair incurred damages at the tenant's expense.
8. Cleaning
The apartment must be left broom-clean. Final cleaning is included in the rental price, but the landlord reserves the right to charge an additional cleaning fee in case of gross untidiness.
9. Liability of the Landlord
The landlord is not liable for loss or damage to the tenant's property. Liability for failures or disruptions of water or power supply, Wi-Fi, or other technical facilities is excluded.
10. Termination by the Landlord
In case of violation of these GTC or breaches of contract (e.g., disturbance of the peace), the landlord may terminate the contract without notice. There is no entitlement to a refund of the rental price.
11. Data Protection
The data provided by the tenant is used exclusively for contract processing and will not be passed on to third parties unless there is a legal obligation to do so.
12. Place of Jurisdiction and Applicable Law
The place of jurisdiction is the landlord's registered office. German law applies exclusively.